Career Opportunity: Customer Engagement Expert

2 weeks ago

Perth, Western Australia beBeeCustomerEngagement Full time $55,000 - $80,000
Job Title: Customer Engagement ExpertAbout This Role:We are seeking a highly skilled and dedicated professional to join our team as a Customer Engagement Expert. In this role, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:

  • Handle inbound and outbound contacts in a timely and efficient manner.

  • Meet required standards of quality and excellence.

  • Meet attendance requirements and adhere to company policies.

  • Navigate complex inquiries while staying compliant with industry regulations.

  • Show resilience and flexibility in every customer interaction.

  • Use multiple systems confidently and actively listen to customers.

What We Offer:

  • A diverse and inclusive work environment where our collective strengths empower us.

  • Unlimited access to a trusted mental health and wellbeing platform.

  • Growth opportunities for your professional development in a role that sets you up for future success.

About Us:

We value your unique perspective and experience in delivering exceptional customer service. If you're new to contact centers or bringing skills from another industry, we welcome your application.

You'll have the opportunity to build trust and deliver excellent service over the phone, handle complex inquiries, and use multiple systems confidently. Our team is committed to providing a supportive and inclusive environment where you can grow and thrive.

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