Customer Service Manager
4 weeks ago
About the Role:
We are seeking a highly skilled Customer Service Manager to join our team at DXC Technology Australia Pty Limited. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and driving business growth.
Key Responsibilities:
- Lead a team of customer service professionals to achieve exceptional customer satisfaction and loyalty
- Develop and implement customer service strategies to drive business growth and improve customer engagement
- Collaborate with cross-functional teams to identify and resolve customer issues
- Monitor and analyze customer feedback to inform business decisions
- Stay up-to-date with industry trends and best practices in customer service
Requirements:
- Proven experience in customer service leadership roles
- Strong understanding of customer service principles and practices
- Excellent communication and interpersonal skills
- Ability to analyze data and make informed business decisions
- Strong leadership and team management skills
About DXC Technology:
DXC Technology is a leading provider of IT services and solutions. We help our clients navigate the complexities of the digital age and achieve their business goals. Our team is passionate about delivering exceptional customer experiences and driving business growth.
What We Offer:
- A dynamic and supportive work environment
- Opportunities for career growth and development
- A competitive salary and benefits package
- A recognition and reward program for outstanding performance
How to Apply:
If you are a motivated and customer-focused individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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