Airport Operations Specialist

13 hours ago

Sydney, New South Wales, Australia beBeeAirport Full time $120,000 - $160,000

As an Airport Operations Manager, you will oversee and ensure smooth airport operations during your shift while adhering to safety, security, and quality standards.

  • Safety and Quality: Implement corporate policies to guarantee compliance with regulatory requirements and quality standards.
  • Operational Efficiency: Drive improvement in operational performance, effectiveness, and productivity.
  • Customer Experience: Uphold products and services to provide the highest possible quality of experience for our customers across all touch points.
  • Crisis Management: Support teams and suppliers to handle Emergency and Accident (E&A), Irregular Operations (IROPS), and other foreseeable airport contingencies.
  • Team Leadership: Build a strong and motivated team, ensuring the right people are in place to foster positive team spirit and facilitate teamwork.
  • Supplier Relationship: Monitor and conduct regular performance review meetings with suppliers.
  • Productivity and Cost: Manage daily productivity, flexibility in resource deployment, and be involved with rostering as required.

Key Qualifications:

  • Diploma qualification in an Airport or service-related discipline.
  • Three years' airport operational / customer handling experience.
  • Strong communication skills and interpersonal skills.
  • Capability to adapt and make effective decisions during airport operations such as disruptions.

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