Luxury Lounge Experience Specialist

4 days ago

Melbourne, Victoria, Australia beBeeCustomer Full time $60,000 - $78,000

Are you a highly skilled professional seeking an exciting opportunity in the hospitality industry?

We're currently looking for a Club Lounge Attendant to join our team at InterContinental Melbourne the Rialto.

Job Description

This is a unique chance to work in one of Australia's leading hotels, providing exceptional service to our discerning guests.

You'll be responsible for ensuring that every guest has a memorable experience in our Club Lounge, offering impeccable service and attention to detail.

  • Preparing and serving food and drinks to the highest standards, highlighting promotions and maximising up-selling opportunities
  • Maintaining a clean and welcoming environment in the lounge, clearing glasses, food and other items as needed
  • Working collaboratively with your colleagues to deliver seamless service to our guests
Required Skills and Qualifications

To be successful in this role, you'll need:

  • A passion for delivering exceptional customer service
  • Excellent communication and interpersonal skills
  • The ability to work effectively in a fast-paced environment
  • A Food Handling Certificate and Responsible Service of Alcohol (RSA) certification
Benefits

We offer a range of benefits to support your career development and well-being:

  • Free duty meal daily from our staff canteen
  • Laundered uniform supplied
  • Paid birthday leave
  • Paid parental leave
  • Proactive paid wellness and mental health days

About Us

We're proud to be part of IHG, one of the world's leading hotel groups. Our mission is to deliver True Hospitality for Good, making our guests and colleagues feel welcome, cared for, recognised and respected wherever they are in the world.

We're looking for talented individuals who share our values and are passionate about delivering exceptional experiences. If you're a motivated and dedicated professional with a thirst for travel and a passion for culture, we'd love to hear from you

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