Customer Service Representative

10 hours ago


Brisbane, Queensland, Australia Hudson Australia Full time
Customer Service Officer

flexhive is your on-demand talent platform. We seek a Customer Service Officer with excellent communication skills and attention to details.


About the role:

  • Open position across Brisbane
  • Contract/Temp
  • Jobs are in urban locations and close to public transport: Elizabeth St location
  • Easy to fill timesheet, on-time weekly payment, and option for Real-Time Remuneration

As a Customer Service Officer, your responsibilities will include:

  • Handle incoming calls and respond to emails in a fast-paced environment
  • Demonstrate intermediate computer literacy skills and follow processes/scripts
  • Develop strong relationships with new and existing customers
  • Process and track orders, and assist clients with transactions and inquiries
  • Collaborate effectively in a team environment to meet individual and team goals
  • Manage time and organise workload to meet performance expectations
  • Ensure all administrative compliance requirements, data entry, and efficient client engagement are met.

Requirements:

  • Must have at least 1 year of experience in a call centre or handling inbound or outbound calls
  • Able to work under pressure in a fast-paced, agile environment
  • Capable of solving problems while adhering to clear guidelines and rules
  • Demonstrates resilience and calm when handling complaints or challenging situations
  • Professional demeanour with a high level of integrity
  • Experience in a call centre environment is preferred but not essential.

We are seeking a customer service professional with excellent communication skills and a proven ability to engage effectively and sensitively with a diverse range of people.

By joining our talent pool, you'll be considered for multiple job opportunities.

Our 4-step process:

  1. Submit Application
  2. Complete Work Preference Survey
  3. Onboarding Training

flexhive by Hudson opens a world of flexible jobs at your fingertips. We employ 100+ staff, pay over 1200 temps in Australia & New Zealand and grow weekly.

flexhive is part of Hudson Recruitment Group, one of APAC's most prominent independent recruitment agencies.

This pay rate is inclusive of mandatory 25% casual loading



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