Hospitality Experience Manager

1 week ago

Gold Coast, Queensland, Australia beBeeVenue Full time $80,000 - $120,000
Overview:

Mondrian is a way of travel, offering a unique experience that combines groundbreaking design and progressive programming.

The Venue Manager plays a crucial role in creating exceptional guest experiences by delivering warm, welcoming service with a relaxed yet polished approach. This involves managing the day-to-day operations of restaurants, bars and pool clubs, leading and developing a diverse team, and driving departmental performance through effective revenue strategies and meticulous management of financial controls.

We are seeking creatives, innovators and disruptors who challenge the status quo and ready to be agents of change as we usher in one of the most exciting, progressive and forward-thinking brands set to make its home in Burleigh.

The Role:
  • Manage the day-to-day operations of restaurants, bars and pool clubs.
  • Create exceptional guest experiences by delivering warm, welcoming service with a relaxed yet polished approach.
  • Lead and develop a diverse team, fostering a culture that prioritises guest satisfaction, community connection, and a proactive, sales-driven mindset.
  • Drive departmental performance through effective revenue strategies and meticulous management of financial controls.
  • Build and maintain a positive, engaging, and results-oriented work environment that promotes learning, growth, and mutual respect.
The Requirements:
  • Proven experience in a restaurant, bar or other hospitality venues, with a strong track record in a similar role.
  • Excellent organisational and project management skills, with the ability to manage multiple events simultaneously.
  • Strong leadership and team management abilities, with a passion for developing and motivating staff.
  • Proficiency in restaurant management software and tools as well as standard Microsoft Office applications is advantageous.
  • Ability to work various shifts including evenings, weekends and public holidays.
  • Must have Full Australian Working Rights.
Seniority level:Mid-Senior levelEmployment type:Full-timeJob function:ManagementIndustries:Hospitality

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