Floor Manager

1 day ago

Gold Coast, Queensland, Australia Artesian Hospitality Corp Full time

The Venue
Surfers Pavilion, part of the Artesian Hospitality group, is a premier waterfront destination in Surfers Paradise, offering an unmatched dining and entertainment experience. As an industry leader in hospitality, we are committed to delivering exceptional customer service, world-class experiences, and a team culture built on passion, excellence, and innovation.

Surfers Pavilion operates 7 days a week, from breakfast until late. This is a full-time role, and the opportunity to grow within a leading hospitality group.

The Role
As a Floor Manager, you will play a pivotal role in the day-to-day operations of our iconic waterfront venue. Working closely with the Venue Manager, you'll lead the floor team, ensure seamless service, and uphold the high standards that Surfers Pavilion is known for. This is a hands-on leadership role where you'll be driving both operational excellence and team culture.

The Responsibilities:

  • Lead, train, and motivate a diverse front-of-house team, creating a culture of professionalism, energy, and fun.
  • Oversee all aspects of floor operations, ensuring smooth and efficient service during peak trade.
  • Monitor and maintain exceptional guest experiences, resolving issues with professionalism and care.
  • Support the Venue Manager with rostering, compliance, and adherence to company policies and procedures.
  • Drive team performance through coaching, mentoring, and continuous development.
  • Uphold operational standards, including presentation, cleanliness, and safety at all times.

The Skills:

  • An experienced hospitality leader with proven success in managing front-of-house teams in a high-volume venue.
  • Confident, approachable, and highly organised, with strong communication and problem-solving skills.
  • Guest-focused, with a passion for creating memorable experiences.
  • Adaptable and proactive, thriving in fast-paced environments while maintaining composure and leadership presence.

The Perks
At Surfers Pavilion, we believe in recognising and rewarding our team. As a Floor Manager, you'll enjoy:

  • Full-time stability with a competitive salary and pathways for career progression.
  • Ongoing professional development within an expanding group.
  • 50% discount on food and beverages across all Artesian Hospitality venues.
  • The chance to be part of an industry-leading team at one of the Gold Coast's most exciting venues.

This role is only open to candidates with full, unrestricted working rights in Australia. Sponsorship is not available for this position.

Join Us Apply now and take the next step in your hospitality career with Surfers Pavilion.

#J-18808-Ljbffr

  • Restaurant Floor Manager Opportunity

    5 days ago

    Gold Coast, Queensland, Australia beBeeHospitality Full time

    Restaurant Floor SupervisorThis is an exciting opportunity for a highly skilled and experienced Restaurant Floor Supervisor to join our team.We are seeking an individual with exceptional leadership skills, who can manage and run a restaurant floor efficiently and effectively.Oversee the day-to-day operations of the restaurant floor, ensuring high standards...

  • Floor Manager

    21 hours ago

    Gold Coast, Queensland, Australia At Full time

    Add expected salary to your profile for insightsAt the Gold Coast Convention and Exhibition Centre (GCCEC), we are driven by our core values underpinned by team collaboration and innovation to bring our extraordinary events to lifeYou will be responsible for servicing our world-class events, including the management of banquets, exhibitions, tradeshows,...

  • Floor Supervisor

    4 weeks ago

    Gold Coast, Queensland, Australia Artesian Hospitality Corp Full time

    The VenueSurfers Pavilion, part of the renowned Artesian Hospitality group, is a premier waterfront destination in Surfers Paradise, offering an unmatched dining and entertainment experience. As an industry leader in hospitality, we are committed to delivering exceptional customer service, world-class experiences, and a team culture built on passion,...

  • Floor Supervisor

    4 weeks ago

    Gold Coast, Queensland, Australia Artesian Hospitality Corp Full time

    The VenueSurfers Pavilion, part of the renowned Artesian Hospitality group, is a premier waterfront destination in Surfers Paradise, offering an unmatched dining and entertainment experience. As an industry leader in hospitality, we are committed to delivering exceptional customer service, world-class experiences, and a team culture built on passion,...

  • Floor Leader

    2 weeks ago

    Gold Coast, Queensland, Australia Buck Mason Full time

    Be a Key Player at Buck Mason as a Floor LeaderAre you ready to take your retail experience to the next level? As a Floor Leader at Buck Mason, you'll go beyond the typical Stylist role, emphasizing advanced product knowledge, stellar customer service, and leadership within the sales team. You will support a culture of excellence – setting a great example,...

  • Floor Operations Supervisor

    16 hours ago

    Gold Coast, Queensland, Australia beBeeLeadership Full time $55,000 - $87,000

    The Surfers Pavilion is a premier waterfront destination in Gold Coast, delivering exceptional customer service and world-class experiences.This full-time role operates 7 days a week, offering opportunities for growth within the hospitality industry.Key Responsibilities:Lead a diverse front-of-house team to create a culture of professionalism, energy, and...

  • Front Of House Manager

    21 hours ago

    Gold Coast, Queensland, Australia At Full time

    About Historic Rivermill:Historic Rivermill is a destination in the Gold Coast Hinterland.We are dedicated to creating a unique experience for our guests, guided by our core values of Togetherness, Inspiring Animal Love, and Community Spirit.Our mission is to unite people through great food, scenic gatherings, and meaningful animal encounters.As we expand to...

  • Sales Manager

    3 weeks ago

    Gold Coast, Queensland, Australia JB Hi-Fi Full time

    At JB Hi-Fi, we're more than just one of Australia's largest and most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices.We...

  • Lifestyle Café Manager

    2 days ago

    Gold Coast, Queensland, Australia beBeeCafé Full time $90,000 - $110,000

    About Our CaféWe're creating a lifestyle destination where great coffee, fresh deli food, and desserts come together in perfect harmony.Key ResponsibilitiesLead the café floor with energy and warmth, crafting an experience that guests can't resist.Grow a team that thrives on connection, fun, and excellence.Be hands-on in daily operations – from latte art...

  • Luxury Venue Operations Manager

    2 days ago

    Gold Coast, Queensland, Australia beBeeManager Full time $60,000 - $80,000

    Job Opportunity">As a Haven Assistant Restaurant Manager, you will lead the daily operations ensuring seamless service and operational excellence. This role is crucial in curating an unforgettable guest experience.">Key Responsibilities">Lead daily operations at Haven, ensuring smooth and efficient service across all areas.Collaborate with venue stakeholders...