Quality Control Specialist

Job Overview:

We are seeking a skilled Warehouse Quality Assurance Specialist to manage end-to-end warehousing operations with a strong emphasis on quality assurance and regulatory compliance.

Key Responsibilities:

• Control the quality and quantity of incoming and/or outgoing goods through detailed inspection processes, ensuring accurate and reliable data management.
• Maintain quality data using relevant software and forms, implement preventative measures to ensure high-quality outputs, and analyze and report quality issues to external and internal stakeholders.
• Review relevant processes, isolate errors, verify correct processes, and ensure all required quality standards are met at all times.
• Analyze internal and external errors including customer complaints using root cause analysis; implement preventative measures and optimize quality processes.
• Create and maintain all relevant documents in accordance with ISO standards, guaranteeing seamless integration with existing procedures.
• Use co-packing software and other tools; contribute to proposals for new solutions to improve co-packing processes, fostering innovation and efficiency.
• Deliver and explain various quality control reports as required, ensuring timely and effective communication.

Required Skills and Qualifications:

• Minimum 3 years' experience in warehouse quality assurance, preferably in healthcare or regulated environments, demonstrating expertise in quality management principles.
• Familiarity with GMP, GDP, and other relevant regulatory standards, ensuring adherence to industry best practices.
• Experience implementing and maintaining Quality Management Systems (QMS), leveraging knowledge to drive continuous improvement.
• Ability to manage CAPA, deviation reports, and change control processes, providing meticulous attention to detail and quality.
• Skilled in conducting internal audits, inspections, and regulatory reviews, utilizing technical expertise to address complex issues.
• Ensure compliance in storage conditions, including temperature and humidity monitoring, safeguarding product integrity and reputation.
• Oversee batch record evaluations and release of relabelled/repackaged products, maintaining accuracy and reliability.
• Manage processes for returned, rejected, or recalled goods, applying problem-solving skills to minimize disruptions.
• Act as key contact for regulatory authorities and customer audits, communicating effectively and professionally.
• Support commercial teams during RFIs, RFQs, and RFPs with quality-related input, contributing to informed decision-making.
• Excellent communication and interpersonal abilities, building trust and rapport with colleagues, customers, and stakeholders.
• Detail-oriented with a proactive approach to risk identification and mitigation, driving business growth and success.

What's in it for you:

• Competitive remuneration package, recognizing your value and contributions.
• Corporate rates for private health care insurance, promoting well-being and work-life balance.
• Free Flu Vaccination Program, prioritizing employee health and safety.
• Inclusive gender-neutral parental leave policy, supporting family harmony and flexibility.
• Attractive long-service awards, celebrating milestones and dedication.
• Novated leasing, offering financial benefits and autonomy.
• Charity and volunteering events, fostering corporate social responsibility and teamwork.
• Flexible work arrangements, accommodating diverse needs and preferences.
• And more, acknowledging your hard work and commitment.

About our organization:

We are a dynamic and growth-oriented organization, committed to excellence and employee development. We welcome talented individuals like you to join our team and become part of our success story.