Technical Sales Specialist

3 weeks ago


Welshpool, Australia Crown Equipment Full time

About the Role

Crown Equipment is seeking a skilled professional to join its technology team as a Technology Solutions Advisor. This dynamic role focuses on industrial technology and requires a solution-oriented individual who can advise customers on the best technology products for their applications.

The Technology Solutions Advisor will utilize telematics data to assist customers in selecting the most suitable technology products for their needs. In this role, you will work with a variety of customers, including 3PL, retail, FMCG, pharmaceutical, grocery, manufacturing, production, and defense companies, to provide unique solutions within Crown's technology portfolio.

Key Responsibilities

  • Retain and develop existing technology products business through customer site visits.
  • Communicate key data points for quarterly business reviews to local Crown account managers.
  • Build relationships with customers, establishing trust to ensure a solid foundation for presenting data-based findings.
  • Attend customer sites and present the technology product range as needed.
  • Work with the existing customer base to transition them to the most suitable technology product offerings for their needs.
  • Attend product training sessions and maintain a high level of Crown product and industry knowledge.
  • Assist in the development and maintenance of technical documentation.

Requirements

  • Intermediate computer skills, including intermediate knowledge of the Microsoft Office Suite.
  • Customer service experience is desired.
  • Administration experience.
  • Strong organizational skills.
  • Good time management skills.
  • Ability to work in a fast-paced environment.
  • Must be willing to travel up to 1-2 weeks per month for customer meetings as required.
  • Driver's license.

Benefits

What sets us apart?

Crown Equipment is a family-owned and run business with a rich history dating back to 1945. As a company, we value our employees and strive to support their growth and development. Our benefits program includes access to discounts and cashback from over 400 retailers nationwide, a health and wellbeing platform, corporate rates for private health insurance, an inclusive working environment, and an employee assistance program for confidential counseling.



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