Reservations Team Lead

4 weeks ago


Sydney, New South Wales, Australia Novotel Full time

About the Role

We are seeking a skilled Reservations Manager to oversee the day-to-day operations of our Reservations team at Novotel Sydney Darling Square. As a key member of our team, you will be responsible for delivering exceptional guest experiences and ensuring a memorable stay for all our guests.

Key Responsibilities

The successful candidate will have a keen eye for detail and excellent time management skills, with the ability to effectively manage complex and competing priorities. You will be a confident communicator, both verbally and in writing, and will thrive in a fast-paced working environment.

Qualifications and Experience

As a Reservations Manager, you will have a passion for delivering high levels of customer service and a natural ability to lead and develop junior team members. You will have previous experience as a Reservations Manager or Supervisor, with a strong understanding of the hotel industry and a keen eye for identifying and creating opportunities for increased revenue.

About Us

At Novotel Sydney Darling Square, we are committed to delivering exceptional guest experiences and creating memorable stays for all our guests. We are a supportive and dedicated team, working together to achieve our goals and deliver outstanding results. If you are a motivated and driven individual with a passion for delivering exceptional customer service, we would love to hear from you.



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