Operations Excellence Director
1 day ago
We are seeking an experienced Operations Excellence Director to join our team at EssenceMediacom. As a key member of our operations leadership, you will play a critical role in driving operational excellence and ensuring the smooth-running of day-to-day operations within our client teams.
About the RoleThis is a unique opportunity to make a significant impact on our business, working closely with cross-functional teams to support the efforts of our Client Services and Product Leadership teams. Your primary focus will be on developing clear scopes of work and commercial proposals, analyzing and presenting data to inform scope and commercial conversations with clients, and maintaining accurate views of client demand and resource needs.
You will also be responsible for reviewing and approving timesheets, ensuring Resource Management and Finance have accurate and timely data to run resource utilization and financial performance reporting, and sharing recommendations to the Operations Director and Client Services on how work can be better managed to meet financial targets.
Furthermore, you will lead the client billing process, ensuring the team reconciles media spend and Finance completes invoicing in line with client agreements.
The Ideal CandidateWe are looking for a highly organized and detail-oriented individual with a solid understanding of project management methodologies. You should have experience delivering complex projects involving cross-functional teams and be able to use your analytical mind to identify root causes to complex problems.
A successful candidate will have excellent communication and relationship-building skills, with the ability to build rapport and influence people at all levels. You should be able to thrive in a fast-paced and dynamic working environment, remain calm under pressure, and exude positivity and energy.
About the SalaryWe offer a competitive salary of $140,000 per annum, based on industry standards and taking into account the company's location.
Join Our TeamIf you are a motivated and results-driven individual looking to take your career to the next level, we encourage you to apply for this exciting opportunity. Please submit your CV via the provided link.
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