Computer Infrastructure Specialist

4 days ago

Sydney, New South Wales, Australia beBeeAdministrative Full time $90,000 - $150,000
Job Title: Systems Administrator

We are seeking a self-motivated and customer-focused professional to join our IT team.

The successful candidate will be the primary interface with corporate staff, working as part of a close-knit team. You will be responsible for supporting infrastructure, systems and applications, and would have exposure to a range of technologies including Microsoft, Cisco and VMware.

About the Role:
  • Provide technical guidance and escalation to the IT team.
  • Drive best practice implementation and maintenance of Corporate IT systems.
  • Ensure that infrastructure continually meets performance, reliability, functionality and security requirements agreed with business stakeholders.
  • Engage with other technical teams where required to ensure a world-class customer experience.
Responsibilities:
  • Investigate and resolve anomalies and incidents escalated by support teams or identified during daily management.
  • Escalate incidents to relevant leaders or vendors in a timely manner.
  • Coordinate and manage escalated incidents affecting services.
  • Assist with defining, prioritizing and executing projects to ensure timely completion.
  • Identify and implement automation of regular tasks to improve efficiency and reliability of solutions.

Requirements include 5+ years previous experience in a similar role, degree/diploma or equivalent experience including Microsoft certification, and broad knowledge of Microsoft technologies and system administration.

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