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Front Desk Ambassador
2 weeks ago
We are seeking a Front Office Receptionist to be the welcoming face of our park, providing exceptional customer service and ensuring a seamless guest experience.
- The ideal candidate will have previous Front Office experience within the hospitality industry, with a passion for delivering outstanding Guest experiences.
Key Responsibilities:
- Processing guest check-ins and outs efficiently using the park booking system
- Maintaining accurate records and managing accounts effectively
- Coordinating with the Housekeeping team to track accommodation readiness
- Providing guests with information regarding property and local areas of interest
- Completing day-to-day office administration tasks
- Maintaining excellent relationships with park teams, residents, and guests
Requirements:
- Previous experience in a similar role
- Possession of a valid Working with Children's Check specific to the state (if required)
- Able to handle cash transactions accurately and work independently
- Strong organizational skills and attention to detail
- Flexibility to work weekends, public holidays, and evenings as needed
- Current driver's license essential
Benefits:
- Discounted accommodation at multiple G'day Group holiday parks nationwide
- Access to Employee Assistance Program
- Internal promotions and opportunities
Note: This role may involve extensive manual handling tasks and requires a strong commitment to safety and respect in the workplace.