Administrative Support Specialist

2 weeks ago

Mount Isa, Queensland, Australia beBeeMedical Full time $45,000 - $65,000
Job Title: Medical Front Desk Professional

We are seeking a reliable and friendly Medical Front Desk Professional to join our team. As a Medical Front Desk Professional, you will be the first point of contact for patients and visitors, providing exceptional customer service and administrative support.

Key Responsibilities:
  • Manage front desk operations, including answering phone calls, responding to emails, and handling patient inquiries
  • Provide administrative support to clinical staff, including preparing medical records, scheduling appointments, and maintaining accurate records
  • Develop and maintain strong relationships with patients, referrers, and staff members
  • Ensure confidentiality, respect, and empathy in all interactions with patients and staff


Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Flexibility with working hours, including occasional on-call shifts
  • Experience in a reception or administration role (desirable)
  • Strong customer service skills and experience


Benefits:
  • Collaborative and professional working environment
  • Opportunities for career advancement with continued growth and expansion
  • Commitment to employee health and well-being, including access to an employee assistance program


To be successful in this role, you will have:

  • Ability to be flexible with working hours
  • Experience in a reception or administration role (highly desirable)
  • Strong customer service skills and experience
  • Demonstrated initiative and willingness to learn
  • Excellent interpersonal and communication skills

Availability Required: To cover sick leave or annual leave as needed

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