Administrative Support Specialist

4 days ago

Hobart, Tasmania, Australia beBeeSupport Full time
Job Description

We are a dynamic workplace that values flexibility and inclusivity. Our team is looking for an experienced professional to join us as an Administrative Support Specialist.

The role involves providing exceptional customer support, handling various telephone and email enquiries, and ensuring timely progress of workflows using departmental software.

  • Provide professional guidance and support to customers through phone and email, including triaging issues, escalating challenging calls, and responding to straightforward written enquiries.
  • Ensure the efficient progression of tasks by utilizing departmental software effectively in line with relevant processes.
  • Log reported road maintenance, bridge, and traffic signals issues in our Maintenance Information Management System for action, including escalating calls to contractors.
  • Offer administrative support such as booking training and travel, purchasing of supplies, and facilitating onboarding and exit processes.

Required Skills and Qualifications

To succeed in this role, you will need:

  • A current Driver's Licence.
Benefits

This role offers a competitive package and opportunities for growth and development in a dynamic work environment.

Others

Please submit a one- to two-page document outlining your experience, skills, and knowledge as they relate to the job description, along with a copy of your current CV/resume.

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