Café Business Leader

2 days ago


Australia beBeeCafe Full time $62,000 - $70,000

Café Operations Manager

At Lagom, we're seeking an experienced Café Operations Manager to oversee the day-to-day running of our café. As a key member of our team, you'll be responsible for ensuring smooth operations, excellent customer service, and high standards of food quality.

Key Responsibilities:

  • Oversight of daily café operations, including staff management, inventory control, and maintenance of high cleanliness standards.
  • Effective management of front-of-house and kitchen teams, including training and development of staff members.
  • Implementation of strategies to increase revenue through promotions and events.
  • Provision of exceptional customer service, resolving any issues that may arise.
  • Collaboration with kitchen staff to ensure menu items meet our high standards and manage menu changes effectively.
  • Preparation and analysis of financial reports to inform business decisions.

Requirements:

  • Proven experience in café or restaurant management.
  • Strong leadership skills with the ability to motivate and manage a team.
  • Excellent customer service and communication skills.
  • Knowledge of food and beverage operations and health regulations.
  • Ability to work under pressure and handle challenging situations.

Benefits:

  • Competitive salary.
  • Employee food and drinks benefit/discount.
  • A vibrant and supportive work environment.

Schedule and Requirements:

  • 8 hour shift.
  • Overtime pay.
  • Certificate I - IV (required).
  • Barista: 1 year (required). Café Manager: 1 year (required).
  • Australia (preferred).
  • Gungahlin, ACT 2912 (required).

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