
Senior Systems Administrator Position
1 day ago
We are seeking a seasoned systems administrator to join our team.
About the RoleThis senior technical position requires a highly skilled individual who can coordinate and provide operational third-tier IT infrastructure maintenance and support.
Key Responsibilities- Provide regular updates to stakeholders on the status of problems and service requests to ensure agreed service levels and client service standards are met.
- Carry out change management activities associated with infrastructure provisioning, ensuring minimal disruption to services.
- Analyse, advise, recommend, and plan maintenance upgrades or enhancements requests for the Departmental IT infrastructure.
- Conduct thorough research to resolve issues and ensure reliable and available services.
- Provide expert-level support and maintenance of the Departmental IT infrastructure.
- Understand clients' business drivers and contribute to client relationships by assisting in the performance analysis of clients' infrastructure environments and making recommendations for improvement.
- Maintain and develop procedures and guidelines to ensure continuous improvement of ITS operations.
- Participate in the development, design, implementation, and evaluation of whole-of-government IT-related initiatives.
- Deliver timely, client-focused network, problem, and service management for IT services and facilities.
- Provide guidance and support to more junior engineers and support technicians in the effective use and support of technologies.
- A minimum of 5 years of experience in systems administration.
- A proven track record of delivering high-quality IT solutions.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment.
- Strong analytical and problem-solving skills.
- The opportunity to work on high-profile government projects.
- A collaborative and dynamic work environment.
- A competitive salary and benefits package.
- Professional development opportunities.
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