Restaurant Operations Manager

2 months ago


Cannon Hill, Queensland, Australia Guzman Y Gomez Full time

**Job Summary**

At Guzman y Gomez, we're passionate about delivering exceptional dining experiences to our customers. As an Assistant Restaurant Manager, you'll play a vital role in supporting the Restaurant Manager in driving the success of our restaurants. Your primary focus will be on guiding the team through busy service periods, spearheading crew training, and elevating the guest experience.

**Key Responsibilities**

  • Support the Restaurant Manager in day-to-day operations, ensuring seamless execution of service standards.
  • Lead and develop the restaurant team, focusing on exceptional customer service, quality, and safety.
  • Collaborate with the Restaurant Manager to drive sales growth, manage inventory, and control costs.
  • Develop and implement strategies to improve customer satisfaction, loyalty, and retention.
  • Conduct regular team meetings, provide feedback, and coach team members to achieve their full potential.
  • Work closely with the Restaurant Manager to identify areas for improvement and implement changes to drive business growth.

**What We Offer**

  • Competitive salary and bonus structure.
  • Flexible rosters and employment stability.
  • Opportunities for career advancement, including Restaurant Management and beyond.
  • A comprehensive training program to support your success.
  • Heavily discounted GYG meals.
  • Free and comfortable GYG uniforms and exclusive merchandise.
  • Team-building activities and regular crew competitions.
  • Cultural celebrations and events.

**Requirements**

  • Leadership experience in a fast-paced, high-energy environment.
  • Proven track record of delivering outstanding customer service.
  • Exceptional interpersonal and communication skills.
  • Past success in achieving and driving key performance indicators (KPIs).


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