Restaurant Operations Manager

2 months ago

Camp Hill, Queensland, Australia Grill'd Full time

**About Grill'd**

We're a fast-paced and dynamic company that's passionate about serving high-quality burgers and providing an exceptional customer experience. As a leader in the hospitality industry, we're committed to creating a positive and inclusive work environment that fosters growth and development.

**Job Summary**

We're seeking an experienced Restaurant Operations Manager to join our team in Brisbane South. As a key member of our leadership team, you'll be responsible for leading and mentoring a large team of enthusiastic team members to deliver great burgers and an awesome customer experience.

**Key Responsibilities**

  • Lead and support a team of up to 20 team members, providing guidance and coaching to ensure excellent customer service and high-quality food production.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase team engagement.
  • Collaborate with the Restaurant Manager to manage business financials, including profit and loss, budgets, and key performance indicators (KPIs).
  • Ensure compliance with food safety and quality standards, as well as company policies and procedures.
  • Provide coaching and training to team members to develop their skills and knowledge.
  • Contribute to the development of a positive and inclusive work environment that fosters growth and development.

**Requirements**

  • Previous leadership experience in a fast-paced hospitality environment, preferably in a restaurant or quick-service setting.
  • Proven leadership and coaching ability, with a track record of developing and motivating high-performing teams.
  • Strong communication and interpersonal skills, with the ability to build relationships with team members, customers, and stakeholders.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Knowledge of food safety and quality standards, as well as company policies and procedures.

**What We Offer**

  • A competitive salary and quarterly performance bonus.
  • Opportunities for career growth and development, including training and professional development programs.
  • A positive and inclusive work environment that fosters growth and development.
  • A comprehensive benefits package, including health insurance and paid time off.

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