Customer Service Opportunities

2 days ago


Melbourne, Victoria, Australia beBeeCustomerCare Full time $141,000 - $156,000
Job Opportunity: Customer Care Professionals

We're seeking individuals with a passion for helping others to join our team as On-Road Home Claims Assessors, Desktop Home Claims Assessors, or Building Coordinators. These roles involve assessing damage and guiding customers through the claims process.

Roles and Responsibilities:
  • On-Road Home Claims Assessor: Visiting customer properties in person and virtually to assess damage and guide them through the claims process.
  • Desktop Home Claims Assessor: Working remotely to assess claims from the comfort of your own home or office using virtual tools to review documentation, communicate with customers, and coordinate repairs.
  • Building Coordinator: Ensuring high-quality repairs and cost-effective solutions by reviewing technical reports, providing expert advice, and coordinating at a claim level.
Key Qualifications:
  • A strong customer focus
  • Excellent communication skills
  • A background in insurance, construction, or a related field
Benefits:

You'll have the opportunity to work with a dynamic team and develop your skills in customer service, assessment, and coordination. Our company offers a collaborative and supportive environment that fosters growth and professional development.



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