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Business Intelligence Reporting Analyst

2 months ago

Melbourne, Victoria, Australia David Jones Full time
{"title": "Business Intelligence Reporting Analyst", "content": "About the Role

As a Business Intelligence Reporting Analyst at David Jones, you will play a critical role in delivering high-quality support to our business users and stakeholders. Your expertise in BI systems, data warehousing, and technical knowledge will enable you to provide effective solutions to reporting needs and maintain system stability.

Key Responsibilities
  • Manage operational systems support for BI applications, including IBM TM1, SAP Business Objects, and IBM COGNOS.
  • Utilize your technical knowledge and diagnostic skills to uphold system availability in line with Service Level Agreements (SLAs).
  • Oversee day-to-day business-as-usual (BAU) tasks, monitor automated report health, and provide cost-effective solutions to enhance business procedures.
  • Respond promptly and effectively to issues and requests related to reporting tools, maintaining high customer satisfaction.
Requirements
  • Tertiary qualifications in Computer Science or Business Intelligence Systems.
  • 2-3 years of experience in IT service management (ITIL preferred).
  • Previous experience in a support analyst role with strong knowledge of IBM DB2, Oracle 11g database, IBM TM1, SAP Business Objects, and IBM COGNOS BI.
  • Proficiency in Shell scripting, PL/SQL, DB2 scripting, and data warehousing principles.
What We Offer
  • A competitive remuneration package including performance-based incentives.
  • Hybrid working arrangements in office and from home that provide appropriate work/life balance.
  • Parental leave policy of 18-weeks paid leave for the primary carer, and 3-weeks paid leave for the supporting partner.
  • Generous employee discounts across David Jones and access to partner benefits.
", "lang_code": "en-US"}