Transportation Expert

4 days ago

Melbourne, Victoria, Australia beBeeMechanic Full time $98,765 - $123,456
Job Title

Field Service Bus Technician

Job Description:
  • Provide after-sales support to customers with ADL product.
  • Supervise and support warranty repairs and campaign modifications.
  • Coordinate repairs with other Field Service Engineers, contractors, suppliers, and agents.
  • Help identify and report reliability, performance, and maintenance issues that affect customer perception of the ADL product.
  • Support communication to customers on progress of repairs.
  • Undertake the prompt completion of work records and timesheets for all warranty repairs including parts used.
  • Provide product familiarisation and technical training to customers maintenance staff and parts personnel.
  • Fast-track issues of high customer concern to Overseas Service Manager and provide daily availability reports.
  • Diagnose and assist in repair of Mechanical, Electrical, and Body-related faults.
  • This role will involve training individuals and providing technical advice on deep diagnostics and repairs on latest generation vehicles, both standard driveline, EV, and Hybrid buses.
  • Customer satisfaction by ensuring vehicles are promptly returned to service.
Required Skills and Qualifications:
  • Background in vehicle repair.
  • Detailed knowledge of ADL products and procedures. Certified and licensed Mechanic.
  • Minimum 5 year's experience on ADL Enviro range of low emission buses or similar.
  • Communicative skills in written, oral, and electronic.
  • Experience of vehicle maintenance procedures and operation.
  • Have a high level of electrical knowledge and experience, coupled with strong fault diagnostic capabilities.
  • Hold a Full Valid Driving Licence and ideally hold a current PCV or Commercial Driving Licence.
  • A good level of computer literacy is required to operate laptop diagnostic equipment.
  • As the position will be 'field based' the successful applicant will need to be self-motivated and able to communicate with Customers and Colleagues at all levels.
  • A good understanding of modern EPA diesel engines and exhaust gas processors including DEF injection, pneumatic braking systems including anti-lock, automatic gearboxes, multiplex electrics using J1939 protocol and the principles of electricity.
  • Be able to identify and describe the function of electrical components, read circuit diagrams and carry out fault tree diagnosis. Must have own tools.
  • Multi-Skilled – be able to carry out all aspects of passenger vehicle repairs including body, electrical, and mechanical systems.
  • Self-motivated and disciplined.
  • Dependable, Punctual and reliable.
  • Smart Appearance.
  • Prepared to work overtime and out of hours as required.
Benefits:
  • Generous salary package – we reward our people at the level they deserve.
  • A 40 hour working week, with flexible working options, giving you that much needed work/life balance.
  • Ongoing employee development through a variety of in-house training initiatives along with tuition subsidies for courses at outside institutions.
  • Annual leave entitlement which increases with tenure.
Why We Move People:

At [Company], we're driven by our purpose: we move people. Our vision is to lead the evolution of sustainable on-road mass transportation and mobility. We design, deliver, and support market-leading bus and motor coach solutions that are safe, accessible, efficient, and reliable.

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