Concierge - Harbour Views

3 weeks ago


Sydney, New South Wales, Australia sharonbennie Full time
About the Role

We are seeking a highly skilled Concierge to join our team in a stunning CBD office with harbour views. As a key member of our team, you will be responsible for ensuring the office is maintained to the highest standards and providing exceptional customer service to our members.

Key Responsibilities
  • Conduct daily walkthroughs of the office to identify areas for improvement and maintenance
  • Conduct office tours and upsell space to prospective members according to their needs
  • Support members' move-in and move-out schedules to minimise issues
  • Ensure a warm welcome and fond farewell for all members and visitors to the office
  • Support the Centre Manager in making strategic decisions regarding the operational and sales performance of the office
  • Develop strong relationships with members
About You
  • You will come from a Concierge, Community Executive, Customer Service or similar role to this within a high-end or bespoke environment
  • Proven track record in servicing clients, objection handling and negotiation
  • Proficient in Microsoft Word, Excel and PowerPoint
  • Good verbal and written communication skills; confident interacting with vendors, speakers and cross-company teams at all different levels of seniority
What We Offer
  • Competitive remuneration & Career progression
  • No weekends
  • Birthday Leave & Monthly mobile allowance
  • Flexible benefits for medical and other approved wellness, healthcare activities etc.
  • Stunning workplace environment that fosters collaboration and interactions with others from a diverse background of cultures


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