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Customer Solutions Expert

2 months ago

Maroochydore, Queensland, Australia Probe Asia Pacific Pty Ltd Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Solutions Specialist. As a key member of our contact centre team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Provide timely and effective solutions to customer inquiries and issues
  • Develop and maintain strong relationships with customers to ensure high levels of satisfaction and loyalty
  • Work collaboratively with internal teams to resolve customer complaints and issues
  • Stay up-to-date with product knowledge and industry trends to provide informed solutions to customers
What We Offer
  • Competitive hourly rate and incentives
  • Permanent full-time or part-time roles with flexible start dates
  • Comprehensive training and development opportunities
  • Hybrid work arrangement with a mix of onsite and remote work
  • Monthly reward and recognition programs
  • Access to gym membership discounts and employee health and wellness platform
Why Work with Us?

At Probe Asia Pacific Pty Ltd, we pride ourselves on our inclusive and supportive work environment. Our team members enjoy a positive and dynamic work culture, with opportunities for growth and development. We are committed to providing exceptional customer service and support, and we are seeking like-minded individuals to join our team.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.