Sales and Customer Service Representative

4 weeks ago

Maroochydore, Queensland, Australia Medibank Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Consultant in our Maroochydore retail store. As a key member of our local community team, you will play a pivotal role in delivering exceptional customer experiences and promoting Medibank products and services to our customers.

Key Responsibilities
  • Provide outstanding customer service through various communication channels, including in-store, phone, and community outreach.
  • Build and maintain strong relationships with customers, understanding their needs and preferences to deliver tailored solutions.
  • Work collaboratively with the team to achieve sales targets and drive business growth.
  • Stay up-to-date with product knowledge and industry trends to provide expert advice to customers.
What We Offer
  • A dynamic and supportive work environment that values your well-being and encourages growth and development.
  • A range of benefits, including subsidised private health insurance, rewards, and discounts.
  • Opportunities to develop your skills and career through training and development programs.
About You
  • You are a customer service enthusiast with a passion for delivering exceptional experiences.
  • You possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • You are self-motivated, results-driven, and able to work in a fast-paced environment.
  • You are committed to providing accurate and timely information to customers, while maintaining confidentiality and adhering to Medibank's policies and procedures.

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