Insurance Claims Specialist
1 day ago
As a skilled Claims Coordinator/ Claims Assistant, you will play a crucial role in supporting our team to deliver exceptional customer service and claims management expertise.
Key Responsibilities:
- Coordinate and support initiatives related to the evaluation, processing, and handling of insurance claims.
- Develop and maintain strong relationships with customers and clients.
- Act as a liaison between stakeholders regarding claim status and eligibility for coverage.
- Review claims to ensure invoicing requirements are met and make recommendations for resolution.
- Manage database records and ensure compliance with legislative requirements and Service Level Agreements (SLAs).
What You'll Gain:
- A central-based office location in Perth.
- Additional birthday leave and optional RDO Program.
- Monthly company social events and office initiatives.
- A supportive management team that will help you gain skills for your preferred career path.
- A well-established claims team for both new and current claims professionals.
- Ongoing training and professional development opportunities.
Requirements:
- Experience and knowledge of claims and the insurance industry.
- Customer service or administration experience.
- High attention to detail and exceptional customer service skills.
- Ability to work collaboratively as a team and take initiative.
- Flexibility around hours during peak periods.
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