Administrative Support Professional

3 days ago

Sydney, New South Wales, Australia University of New South Wales Full time

Company Overview

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The University of New South Wales is one of Australia's leading research and teaching universities, renowned for its academic excellence, innovation, and commitment to making a positive impact on society.

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About the Role

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We are seeking an experienced and highly organized Administrative Support Professional to join our team in the School of Psychology. This is an exciting opportunity for someone who is passionate about providing exceptional administrative support and wants to make a real difference in the lives of our students, staff, and community.

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Key Responsibilities

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This role will provide high-level administrative support to the UNSW Psychology Clinic, including:

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  • Providing effective day-to-day administrative support to ensure all services are provided efficiently and effectively;\
  • Serving as the first point of contact for internal and external stakeholders, maintaining effective channels of communication;\
  • Providing specialist advice relating to administrative guidelines, processes, and activities;\
  • Developing and maintaining detailed filing systems, spreadsheets, databases, websites, and other administrative systems;\
  • Drafting agendas, minutes, correspondence, briefing notes, and guidelines for specific committees and meetings as required;\
  • Responding to a range of in-person, telephone, and email enquiries from internal and external stakeholders;\
  • Reviewing and monitoring finance administration requests, including but not limited to, purchasing, travel, credit card reconciliation, expense reimbursements, payment requests, and billing processes;\
  • Arranging, supporting, and promoting meetings and events for internal and external stakeholders;\
  • Undertaking induction and new starter process for new staff and visitors;\
  • Participating in relevant projects and business improvement activities to streamline processes and facilitate administrative efficiency;\
  • Supervising students on placement in the clinic in terms of administrative tasks;\
  • Oversseeing the test library's administrative needs;\
  • Assisting with research activities for the Master of Psychology (Clinical) program;\
  • Maintaining clinic records, databases, and systems;\
  • Planning and managing clinic events and workshops;\\/ul>\

Requirements

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To be successful in this role, you will have:

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  • A relevant tertiary qualification with subsequent relevant experience or equivalent competence gained through any combination of education, training, and experience;\
  • Advanced time management, organisational, and problem-solving skills, including the ability to meet deadlines;\
  • Well-developed interpersonal and written and verbal communication skills;\
  • Demonstrated experience providing effective customer service and support to clients at all levels within a clinic, university, or healthcare setting;\
  • Highly proficient computer literacy with excellent skills in Microsoft Office applications;\
  • Ability to make sound judgements and work both independently and as part of a team;\
  • Demonstrated experience supporting and contributing to projects and initiatives, particularly in an administrative or clinical setting;\
  • Advanced numeracy skills with experience in financial administration;\
  • Demonstrated ability to guide and supervise students on placement in the clinic in terms of administrative tasks;\
  • An understanding of and commitment to UNSW's aims, objectives, and values in action, together with relevant policies and guidelines;\
  • Knowledge of health and safety responsibilities and commitment to attending relevant health and safety training;\\/ul>\

What We Offer

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We offer a competitive salary package of $85,000 - $96,000 per annum, plus 17% superannuation and annual leave loading. As a member of our team, you will have access to ongoing training and development opportunities, flexible work arrangements, and a dynamic and supportive work environment.

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About Us

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The University of New South Wales is committed to equity, diversity, and inclusion. We welcome applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community, and people of Aboriginal and Torres Strait Islander descent. We provide workplace adjustments for people with disability and access to flexible work options for eligible staff.

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