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Practice Manager

1 month ago

Brisbane, Queensland, Australia Perigon Group Full time
About the Role

We are seeking a highly skilled and experienced Practice Manager to join our team at Eve Health, a leading women's health clinic in Brisbane. As a Practice Manager, you will play a critical role in ensuring the smooth operation of our clinic, providing exceptional patient care, and driving business growth.

Key Responsibilities
  • Lead and manage a team of office staff, ensuring they deliver excellent customer service and meet performance targets.
  • Oversee day-to-day operations, including scheduling, patient flow, and inventory management.
  • Implement and maintain quality assurance measures to uphold high standards of care and patient satisfaction.
  • Ensure compliance with all relevant healthcare regulations.
  • Address patient inquiries and concerns, ensuring a positive patient experience.
  • Implement and maintain healthcare management software and technology to enhance efficiency.
  • Manage relationships with suppliers and vendors to secure necessary supplies and equipment.
  • Responsible for the management of our facilities and organising contractors for maintenance/repairs as required.
About You
  • Prior experience working as a Practice Manager in a busy/fast-paced healthcare clinic.
  • Natural interest and demonstrated ability in improving processes to better the outcomes of the patient experience.
  • Deep understanding of medical administration as it relates to a specialist medical practice.
  • Strong leadership skills with the ability to lead and manage multiple teams.
  • Exceptional organisation and communication skills, both written and verbal with the ability to efficiently work simultaneously with numerous stakeholders.
  • Demonstrated experience in managing organisational systems and medical software technology.