AI Solutions Expertise Specialist

2 days ago

Hobart, Tasmania, Australia beBeeExpertise Full time $81,000 - $85,000
Job Title: AI Solutions Expertise Specialist

Role Overview:

At the heart of our digital transformation lies a cutting-edge conversational AI solution. As an AI Solutions Expertise Specialist, you will play a pivotal role in shaping the future of customer interactions by developing and implementing innovative solutions that deliver seamless and intuitive experiences.

The ideal candidate will possess a strong background in conversational AI development, with expertise in DialogFlow, Amazon Lex or equivalent NLU bot framework. They will be able to design engaging and user-centric conversational experiences for chat and voice bots across multiple channels, leveraging their understanding of business requirements and customer needs to drive exceptional outcomes.

  • Design intuitive conversational interfaces that foster effortless user engagement
  • Develop and implement advanced conversational AI solutions using industry-leading frameworks
  • Analyse conversation journeys and identify areas for improvement in the conversation design
  • Propose data-driven solutions to enhance customer satisfaction

Key Responsibilities:

• Design and develop conversational interfaces that meet user needs and expectations

• Implement advanced conversational AI solutions using DialogFlow, Amazon Lex or equivalent NLU bot framework

• Analyze conversation journeys and identify gaps in the conversation design

• Collaborate with cross-functional teams to drive project success

Benefits:

• Flexible hybrid work arrangement (from home and office)

• Access to a free mobile plan

• Range of benefits to support career growth and well-being

About Us:

As a forward-thinking organization, we are committed to fostering a culture of innovation, collaboration, and continuous learning.

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