
Sales Professional
1 week ago
We are looking for an ambitious sales professional to play a vital role in delivering exceptional customer experiences.
The successful candidate will be responsible for providing top-notch customer service, ensuring customers receive the best possible experience and understanding our customer service metrics.
Key Responsibilities:- Drive sales by utilizing in-store technology, offering the full product range, and maximizing opportunities for add-on sales.
- Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.
- Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.
- Process sales transactions accurately, including cash handling and card payments.
- Upsell and cross-sell products to maximize sales opportunities.
- Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.
- Address and resolve customer queries professionally.
- Contribute to achieving or exceeding the store's monthly sales target.
- Drive all additional KPIs including Units, Conversion, ATV, UPT.
- Achieve upselling or cross-selling targets.
- Maintain a high Net Promoter Score.
- Ensure all stock on the shop floor is fully replenished.
- A positive attitude towards fast-paced, customer-focused retail environments.
- An ability to view challenges as opportunities for personal and professional growth.
- Confident interpersonal and communication skills, thriving in social situations through engagement with customers.
- Company discount of 25% off a wide range of products in-store and online.
- Exclusive deals and discounts from retail and hospitality businesses.
- Access to counseling services, digital health, and well-being advice via our partner organization.
- Health cash plans.
- Wide range of internal development courses for personal and professional growth.
- Access to apprenticeships & accredited qualifications.
- Discounted gym memberships at JD Gyms.
- Access to colleague networks to share experiences and support initiatives for positive change.
- Opportunities to volunteer and contribute to our charitable foundation.
- Employer engagement forums to influence positive change.
- Incremental holiday allowance.
We believe in empowering our employees to grow and develop their careers. With ample opportunities for progression and a focus on customer satisfaction, we are the place to be if you are motivated by career advancement and interested in developing your skills.
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Sales Professional Opportunity
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