
Security Expansion Leader
4 days ago
We are seeking a proactive leader to drive strategic growth and oversee security operations in the Mackay and Rockhampton regions.
The Role:This is an ideal opportunity for a results-driven professional who excels in both operational efficiency and business expansion, with strong understanding of security regulations and compliance standards.
- Oversee day-to-day operations, including performing CIT services, ensuring compliance with security protocols and regulatory requirements.
- Implement and monitor safety protocols to ensure the security of personnel, clients, and assets.
- Optimize operational efficiency by managing costs while maintaining service quality across both locations.
- Supervise a small team of security officers, providing hands-on leadership to ensure compliance with industry standards and company policies.
- Business Development:
- Identify and capitalize on business opportunities within the region to expand the client base and increase market share.
- Foster relationships with existing clients and explore opportunities to cross-sell additional Protective Security solutions.
- Conduct market research to identify potential clients and service gaps, aligning business development strategies with regional market demands.
- Actively participate in tenders and proposals, particularly targeting large contracts.
- Leadership and Administration:
- Lead, mentor, and support security staff, ensuring high performance and operational consistency.
- Collaborate with head office to ensure accurate operational and financial reporting, including budgeting, forecasting, and compliance tracking.
- Serve as main point of contact for clients, addressing concerns and ensuring high levels of customer satisfaction.
- Provide strategic leadership, implementing continuous improvement processes to enhance service delivery across the regions.
Requirements:
- Proven leadership: Experience managing multi-site security operations, including CIT services.
- Business growth mindset: Demonstrated success in identifying business opportunities, driving revenue growth, and expanding client portfolios.
- Operational expertise: Strong understanding of security regulations and compliance standards.
- Client relationship management: Ability to maintain and grow long-term client relationships, ensuring satisfaction and service retention.
- Problem-solving and decision-making: A proactive leader who thrives in a fast-paced, autonomous environment, capable of making key decisions that balance operational needs and business growth.
Qualifications & Licenses:
- Security Providers License with Cash In Transit and other relevant functions.
- Manual Driver's License.
- Certificate III, IV, diploma, or higher education in Security/Risk or Business Management fields.
- First Aid/CPR.
- Other relevant qualifications and licenses may be required.
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