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Excellent Customer Support Specialist
3 weeks ago
Job Opportunity
Support the Customer Service Team- Deliver efficient, high-quality customer service.
- Collaborate with cross-functional teams to achieve business objectives.
- Assist clients and stakeholders with services related to biosecurity, animal health, and natural resource management.
- Resolve complaints and improve customer service delivery through continuous improvement initiatives.
- Develop guidelines and procedures to support team efficiency.
- Build relationships with internal teams and external partners for effective communication.
- Manage information and respond to emergencies as required.
This is a collaborative role requiring excellent communication skills, passion for helping others, and confidence using technology.
The ideal candidate will have strong customer service skills, attention to detail, flexibility, and a willingness to contribute to team success.
