Restaurant Operations Manager
3 weeks ago
This is a permanent full-time position that requires a Food Safety Supervisor Certificate and/or ServSafe Certification. The ideal candidate will be responsible for the safe and effective operation of the restaurant under the supervision of the Restaurant Manager.
Key responsibilities include:
- Managing day-to-day operations with a focus on safe work practices that meet local legislation and Hungry Jack's standards.
- Ensuring safety and security procedures are enforced.
Key Performance Areas
This role encompasses three key performance areas:
- Guest Obsession
- Deliver exceptional guest service on every occasion, in all sales procedures, demonstrating a 'guest obsession'.
- Evaluate employee performance, promotions, disciplinary discussions, and resolve employee grievances.
- Business Planning
- Utilise the Business Priority Plan to continually improve restaurant performance.
- Review business results regularly and communicate to the team, with clear action plans implemented to achieve improvement.
- Team Leadership
- Create a culture that emphasises growth, trust, and accountability.
- Build a high-performing team, ensuring effective shift coverage with productive and proficient employees.
Requirements
AQF Certificate II or III or minimum of one-year relevant experience. All successful applicants will be required to provide a National Police check.
Hungry Jack's is an Equal Opportunity Employer.
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