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Retail Operations Manager

1 month ago


Port Augusta, South Australia Stratco Full time

Company Overview:

At Stratco, we're a leading organization with a rich history and a passion for excellence. Our team is driven by a commitment to deliver outstanding products and services that meet the evolving needs of our customers.

About the Role:

We're seeking an exceptional Store Manager to lead our Port Augusta branch. As a key member of our retail leadership team, you'll be responsible for driving sales growth, improving customer satisfaction, and fostering a positive work environment.

Key Responsibilities:

  • Day-to-Day Management: Oversee the daily operations of our store, including sales, stock management, and team leadership.
  • Customer Relationships: Develop and maintain strong relationships with our loyal customers, internal sales teams, and stakeholders from manufacturing, finance, and merchandise teams.
  • Sales and Design Systems: Utilize sales and design systems to create quotes and designs for customers, ensuring a seamless experience.
  • Enquiry Follow-up: Respond promptly to customer enquiries, providing timely and effective solutions.
  • Roster Management: Effectively manage staff rosters to ensure optimal resource allocation and productivity.
  • Inventory Management: Monitor and control inventory levels, minimizing waste and maximizing stock turnover.

Requirements:

  • Retail Experience: Proven track record in retail or trade outlet management, with a strong understanding of engineered products.
  • Leadership Skills: Demonstrate excellent leadership abilities, driving sales growth, and motivating teams to achieve targets.
  • Customer Focus: Possess a strong customer-centric attitude, ensuring exceptional service delivery and loyalty.
  • Technical Acumen: Have a basic understanding of engineered products, with a willingness to learn and develop technical skills.

What We Offer:

  • Ongoing Career Opportunities: Enjoy opportunities for career progression and professional development within a dynamic organization.
  • Diversity and Inclusion: Work in an inclusive environment where diversity is celebrated, and everyone's contributions are valued.
  • Salary: An attractive salary package (estimated around $90,000 - $120,000 per annum), reflecting your skills and experience.