Merchandise Operations Manager

5 days ago


Port Augusta, South Australia Coles Full time
Job Overview

Coles, a leading Australian retail chain, is seeking an experienced Merchandise Operations Manager to lead the day-to-day operations of its grocery department. This role involves managing a team to achieve sales targets, maintaining stock levels, and ensuring exceptional customer service.

About the Role:

  • Lead and Develop Your Team: As a Merchandise Operations Manager, you will be responsible for coaching and developing your team members to meet performance expectations.
  • Strategic Stock Management: You will oversee the receipt, storage, and distribution of merchandise to ensure that stock levels are maintained and inventory turnover is optimized.
  • Visual Merchandising: You will work with the visual merchandising team to create appealing store displays and maintain a clean, safe, and organized shopping environment.
  • Customer Obsession: You will prioritize building strong relationships with customers and providing excellent customer service to drive loyalty and retention.
What's in it for you?

Coles offers a competitive salary package including a minimum estimated $95,000 - $110,000 per annum, depending on location and experience, as well as additional benefits such as:

  • Team Member Discounts: 5% discount on all purchases at Coles supermarkets and liquor stores.
  • Recognition Program: Eligible team members can earn points through our digital recognition platform 'mythanks' for redeeming gifts and electronic gift cards.
  • Training and Development: Comprehensive induction, management, and leadership training to help you thrive in this role and future opportunities.
  • Paid Parental Leave: Permanent team members are eligible for paid parental leave to support their work-life balance.


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