Product Specialist

6 days ago


Fairfield City Council, Australia Cummins Inc. Full time
About the Role

Customer Engineering Product Specialist

This position serves as the senior technical liaison between OEMs and Cummins Inc., representing customers during new product development programs. You will develop strong working relationships with customer technical counterparts to deliver specialized product technical information, manage product specifications, communicate product change information, and resolve complex installation issues.

You will make an impact in the following ways:

  1. Develops strong working relationships with customer technical counterparts to serve as their primary liaison.
  2. Ensures products are applied and installed correctly to meet customer system requirements and environments.
  3. Applies technical expertise in product, application, and market knowledge to support product selection and equipment design.
  4. Leads the translation of customer needs into functional product requirements.
  5. Serves as a customer/market advocate inside Cummins during new product development programs.
  6. Provides support and guidance to influence technical direction within a project team.
Responsibilities

Key Skills and Competencies:

  1. Advanced customer and stakeholder management skills.
  2. Excellent collaboration and teamwork skills.
  3. Good communication skills with an ability to be solution-focused.
  4. Excellent problem-solving and decision-making abilities.
  5. Detail-oriented and focused on thorough analysis.

Education and Qualifications:

  1. Engineering Degree.
  2. Electrical, mechanical, or mechatronics degree highly advantageous.


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