Senior Client Experience Lead

18 hours ago

Brisbane, Queensland, Australia beBeeClientExperience Full time $110,000 - $120,000

Key Role

  • The organisation is a leading provider of services operating across multiple regions.
  • We are passionate about delivering high-quality, person-centred support to our clients.

About the Job

  • This is an exciting opportunity to take the lead in shaping the future of our services, ensuring exceptional client outcomes and sustainable growth.
  • You will drive strategy across a portfolio, influencing operational delivery and long-term service development.
  • Inspire, mentor, and empower teams to deliver consistently high standards of care.
  • Work with senior leaders to align workforce capability with participant needs.
  • Champion innovation and continuous improvement in client experience, building stronger connections with clients and the wider community.

About You

  • Proven track record as a senior leader in disability or health services, with the ability to balance operational excellence and strategic growth.
  • Natural relationship builder with the presence and influence to engage stakeholders at all levels.
  • Commercially astute, experienced in managing complex projects and driving performance across large teams.
  • Knowledgeable in frameworks related to disability and quality, with a passion for client-centred care.
  • Tertiary qualifications in health, disability, or business management.

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