Results-Oriented Customer Service Manager

1 week ago

Bunbury, Western Australia beBeeCustomerCare Full time $60,000 - $124,999

Seeking a results-driven professional to lead customer service and staff management within the organization.

  • Delivering high-quality customer experiences through tailored services
  • Effective staff supervision, addressing health and safety concerns, and overseeing facility maintenance
  • Accountable for debtors, customer complaints, customer development, and staff issues

You will work closely with colleagues to develop customers and encourage staff to build strong relationships. Key qualities include:

  • Embracing best practices in the industry
  • A team-oriented approach
  • Excellent time management and prioritization skills
  • A high level of attention to detail
  • Demonstrating a safe and efficient working manner
  • Providing exceptional customer care

This role requires a proactive individual who is committed to achieving outstanding results and supporting their team members to succeed.

Responsibilities:

  • Customer Service: Providing personalized support to meet customer needs
  • Staff Management: Supervising staff, addressing OHS issues, and maintaining facilities
  • Financial Management: Managing debtors, customer complaints, and staff issues

Requirements:

  • Leadership Skills: Proven ability to lead and motivate teams
  • Communication Skills: Excellent verbal and written communication skills
  • Problem-Solving Skills: Ability to analyze problems and implement solutions
  • Time Management Skills: Effective time management and prioritization skills

Benefits:

  • Opportunity for growth and development
  • Competitive compensation package

Working at our organization means:

  • We value our employees and strive to create a positive work environment
  • We are committed to excellence and continuous improvement

So if you're looking for a challenging and rewarding career opportunity, we encourage you to apply

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