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Healthcare Operations Manager

2 months ago

Canberra, ACT, Australia Dental Corporation Full time
Join Our Team as a Practice Manager

A career with Dental Corporation offers more than just a position; it provides a chance to significantly impact the lives of our patients and the community. Our mission is to assist individuals in leading longer, healthier, and happier lives, which drives our commitment to excellence. Our dedicated team is the cornerstone of our success, and their enthusiasm, creativity, and dedication will pave the way for a brighter future for both our organization and our clients.

As a Practice Manager, you will benefit from a skilled practice team, outstanding professional development, and numerous opportunities to advance your career.

While prior dental experience is advantageous, this role is also an excellent opportunity for individuals with management experience in retail or other sectors that meet the criteria outlined below.

Key Responsibilities:

  • Guide, mentor, and develop a high-performing practice team in a supportive environment for both staff and patients.
  • Assist in managing the overall financial performance of the practice in accordance with the established budget.
  • Ensure compliance with sterilization and infection control standards, as well as effective stock management.
  • Oversee patient interactions, including welcoming patients, handling inquiries, scheduling appointments, and managing customer accounts.
  • Handle general administrative tasks, including processing payments through various systems.
  • Proactively promote the practice to enhance patient engagement.
  • Effectively manage the recruitment and selection process for all practice personnel.
What We Seek:
  • Previous experience in the dental field is preferred, but we also encourage applications from successful managers in other industries.
  • Essential experience in business and personnel management.
  • Demonstrated ability to organize, manage time effectively, and maintain administrative efficiency.
  • Exceptional communication, interpersonal, and customer service skills, along with strong business insight.
  • Understanding of revenue generation and cost management.
  • Able to navigate challenging conversations and address issues promptly.
  • Comfortable engaging with diverse individuals, including dental professionals, patients, and team members.
  • Experience in understanding and managing the practice's profit and loss statements.
Benefits of Joining

Dental Corporation:

  • Convenient access to public transportation.
  • No weekend shifts required.
  • Paid parental leave.
  • Recognition and reward programs.
  • Well-designed practices equipped with the latest technology for optimal patient care.
  • Networking opportunities within the organization and with peers.
  • Access to various employee benefits, including discounts on health insurance, optical services, and more.
  • Structured remuneration bands with regular performance evaluations and salary reviews.
Our people are central to everything we do, as we genuinely care. We have cultivated an environment where individuals look forward to their work, feel empowered, and thrive through collaboration with talented professionals.