Roster Manager

1 week ago

Perth, Western Australia beBeeOrganisation Full time $2,605 - $35,786
Job Title:

Administrative Support Officer

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Job Description:

We are seeking an experienced and efficient Administrative Support Officer to play a vital role in optimising our client and support worker rosters.

The ideal candidate will be able to adapt quickly to new information and skills, demonstrating strong computer skills, including basic Excel. They will have an understanding of industrial awards and rostering software or be willing to learn.

The role involves answering phones, liaising with clients, staff enquiries, rostering, monitoring roster changes, notifying staff and clients of changes, managing last minute roster changes and replacements, providing administration support, coordinating administrative/reception activities, and ensuring day-to-day operational needs are met.

The successful candidate will have proven experience in roster management, preferably within a healthcare or aged care setting, and excellent organisational and time management skills. They will also have a friendly phone manner, strong communication and interpersonal abilities, and a proactive approach to problem-solving.

Key Responsibilities:

  • Rostering, monitoring roster changes, notifying staff and clients of changes
  • Managing last minute roster changes and replacements
  • Providing administration support
  • Coordinating administrative/reception activities

Requirements:

  • Proven experience in roster management, preferably within a healthcare or aged care setting
  • Coordinate, negotiate and schedule Client and Support Worker rosters to ensure all shifts are filled
  • Strong computer skills including basic Excel
  • An understanding of industrial awards and rostering software, or drive to learn
  • Excellent organisational and time management skills
  • Friendly phone manner, strong communication and interpersonal abilities
  • Highly organised and attention to detail
  • Excellent written and verbal communication

What We Offer:

  • Initial casual contract with a view to permanency
  • 15+ hours per week
  • Supportive work environment
  • Professional growth opportunities
  • Impactful work contributing to the well-being and care of our clients and Support Workers

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