Lead ServiceNow ITSM Developer

7 days ago

Melbourne, Victoria, Australia beBeeServiceNow Full time $150,000 - $170,000
Job Description

We are seeking a highly skilled and motivated ServiceNow ITSM Lead Developer to join our team. As a key member of our organization, you will be responsible for uplifting the ServiceNow instance and asset management at a large consultancy.


Your primary focus will be on developing existing ServiceNow Cloud instances, including partner integrations, to raise CMDB maturity. You will also be responsible for facilitating improvements, including data input processes, data quality & other asset-related features.


You will work closely with cross-functional teams to ensure seamless integration and delivery of high-quality solutions.


Required Skills and Qualifications
  • Experience as a ServiceNow Lead Developer.
  • Experience developing existing ServiceNow Cloud instances, including partner integrations, to raise CMDB maturity.
  • Experience facilitating improvements - including data input processes, data quality & other asset-related features.
  • Experience developing customised Asset Register Forms & Reports.
  • Experience providing technical support for ServiceNow cloud instances.
  • Experience documenting all technical designs, specifications, and knowledge transfer materials.
  • Experience in ServiceNow modules, features and licensing options.
  • Experience in proficiency with scripting and data cleansing activities.
  • Experience managing ServiceNow upgrades and system administration tasks.
  • Experience in ITIL processes and ITSM best practices.
  • Strong SQL/database skills for reporting, integrations and troubleshooting.
  • Experience in cloud platforms - AWS, Azure, or GCP and automation- terraform, Ansible.
  • The candidate will hold ServiceNow certifications such as - CSA, CIS-ITSM, CAD.
  • Experience with ServiceNow Discovery, Service Mapping, and CMDB best practices.
  • Experience with DevOps pipelines and CI/CD integration with ServiceNow.
  • Experience with REST/SOAP APIs, web services, and integration platforms.
  • Experience to ITOM modules - Event Management, Orchestration, Cloud Management.
  • Experience developing, configuring, and maintaining ServiceNow platforms, including partner integrations.
  • Experience in leveraging adjacent data sources and cloud automation skills to streamline integrations, optimize work flows and support digital transformation initiatives.
Benefits
  • Opportunities for growth and career advancement.
  • Exposure to cutting-edge projects in the tech industry.
  • Flexible work arrangements including hybrid on-site and work from home.
Others

If you are a motivated and results-driven individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

Please submit your application online or contact Jackie Gibbons on 0432 268 298.

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