
Senior Service Delivery Specialist
1 week ago
This is an excellent opportunity for a motivated and experienced professional to take the next step in their career, supporting both clients and care teams across the community.
We integrate our Home Care with Atticus Healthcare, hence our motto, we bring health to home care.
Our purpose is to inspire and guide healthy and fulfilling lives by partnering with individuals and communities. Our vision is an Australia where spirited communities inspire thriving lives.
- Make a real difference by getting to know your team and clients personally
- Be part of a supportive, close-knit team driven by values
- Opportunities for career progression and leadership development
- Structured training and mentoring provided
This is a fast-paced and hands-on role, ideal for someone who thrives in a dynamic environment. You'll need to be flexible, show initiative, and work confidently under pressure.
As the Home Care Manager, you'll be responsible for leading and overseeing daily operations, ensuring top-tier service delivery, and supporting your care team to deliver person-centred care that promotes independence and quality of life.
Key Responsibilities:- Leading and mentoring a team of care workers
- Developing and reviewing client-centred care plans
- Ensuring compliance with aged care standards and regulations
- Conducting regular client assessments and service reviews
- Liaising with healthcare professionals, clients, and families
- Managing care budgets and service agreements
- Promoting continuous improvement and quality assurance
What We're Looking For:
- Registered Nurse (RN) or Enrolled Nurse (EN) with current registration
- Proven leadership and organisational skills
- Excellent interpersonal and communication abilities
- Strong knowledge of aged care regulations and home care best practice
- Proficiency in using electronic health records or care management systems
We believe home care is personal and happens in person. This role is not suitable for those seeking remote or work-from-home arrangements.
If you're a passionate leader who wants to be on the ground making a real difference, we want to hear from you. Apply now by submitting your CV and a cover letter outlining your experience and suitability for the role.
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