Servicing Excellence Specialist

3 days ago

Adelaide, South Australia beBeeCustomerCentric Full time $60,000 - $80,000

Role Overview:

Servicing Excellence Specialist

As a Servicing Excellence Specialist, you will be the first point of contact for customers seeking service support. This role requires exceptional communication and interpersonal skills to provide timely and accurate assistance.

This position involves attending phone calls, processing service bookings, and submitting special purchase orders in collaboration with the service department. Additionally, you will be responsible for supporting administrative activities and data entry as needed.

To succeed in this role, you will need:

  • Prior experience in administrative, reception, or customer service roles is essential
  • A strong customer-centric mindset with excellent communication and interpersonal skills
  • The ability to organize and manage time effectively in a fast-paced environment
  • Exceptional attention to detail, administrative skills, and computer proficiency

We offer a range of benefits to our employees, including:

  • A competitive hourly rate
  • Ongoing professional development opportunities
  • A diverse and supportive work environment
  • An extensive Employee Assistance Program

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