Service Excellence Specialist

2 weeks ago


Adelaide, South Australia beBeeGuest Full time
Customer Service Expertise

Pullman Adelaide offers an exciting opportunity for customer-focused individuals to deliver exceptional service to our guests. With a strong history of impressing the Adelaide market, we are seeking passionate and professional team members who can make a genuine difference in our guests' lives.

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  • Develop a deep understanding of our guests' needs and preferences through proactive communication and tailored solutions.
  • Ensure seamless guest experiences by efficiently responding to requests and resolving any issues that may arise.
  • Maintain a high level of product knowledge to effectively promote our hotel facilities and services.

Requirements:

  • Previous customer service experience in a hospitality environment is preferred but not essential.
  • Excellent communication skills and a strong attention to detail.
  • Ability to work effectively in a fast-paced environment with rotating rosters.

Benefits:

  • Competitive remuneration package including salary and benefits.
  • Opportunities for career growth and development within our property and across the world.
  • Enjoy comprehensive training programs to enhance your skills and capabilities.
  • Collaborative and inclusive work environment with a diverse team of professionals.

About Us:

We are a global hospitality leader dedicated to delivering unforgettable experiences to our guests. Our commitment to excellence is reflected in our award-winning properties and world-class service standards.



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