Hearing Healthcare Specialist

3 days ago

Australia beBeeCustomer Full time $72,000 - $98,000

As a customer-centric professional, this role is your opportunity to empower people to rediscover all the emotions of sound.

**Our Mission:** We transform the way hearing healthcare is perceived and experienced worldwide. This drives us to explore new innovations and opportunities for our customers and team members.

**Our Values:** As we grow, our values guide how we act and what we do as One Company. We serve our customers with passion, seeking to surprise them by always going the extra-mile. We empower our people to think freely, perform and succeed, working together to make a lasting difference.

**Job Overview:** We seek an energetic individual to join our talented team at Marden Clinic. The successful candidate will have the opportunity to:

  • Perform hearing screening checks and hearing aid maintenance (Full training provided)
  • Provide face-to-face and phone-based customer support
  • Confirm/schedule customer appointments through Diary and Inbox management
  • Source external lead generation opportunities and roll-out local marketing initiatives to drive customer engagement
  • Assist clinics to perform more effectively through reporting and solution follow-ups
  • Provide administrative support to Audiologists and the clinic

**Requirements:** Ideal candidates will have:

  • Previous experience in a face-to-face customer service/retail role
  • Strong interpersonal and communication skills
  • Good computer skills and be tech savvy
  • Previous administration experience an advantage, however, full training will be provided
  • Sales experience an advantage

**What We Offer:** Attractive salary, competitive commission structure, company-provided uniform, laundry allowance, yearly flu vaccinations, training and development opportunities, free access to Employee Assistance Program, and many other benefits.

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