Clinical Coordinator

3 weeks ago

Toowoomba City, Australia Bupa Full time
About the Opportunity

We are seeking a highly skilled and experienced Clinical Coordinator to join our team at Bupa Dental in Toowoomba. As a Clinical Coordinator, you will play a vital role in the day-to-day operations of our dental practice, ensuring the smooth delivery of high-quality patient care.

Key Responsibilities
  • Manage practice support staff, including running weekly team meetings and liaising between the Practice Principal and front office manager and the clinical team.
  • Assist with implant surgery, general dental treatment, cosmetic procedures, and other dental services.
  • Provide high-end patient care, building and maintaining relationships with all clients in a friendly and light-hearted manner.
  • Liaise with the stock ordering staff member to ensure adequate supplies.
  • Maintain and implement procedures relating to the clinic, including instrument sterilisation and infection control solutions.
  • Implement, monitor, and report on repairs and maintenance across the practice.
  • Roster staff and assist with department training and career progression of team members.
Requirements
  • Experience in a busy dental practice, ideally as a clinical coordinator with dental assistant experience.
  • Must hold either a Certificate 3 or 4 in Dental Assisting or 3 years' experience as a Dental Assistant.
  • Must have a current Working with Children's Check, or be willing to obtain one.
  • Proven record in time management and organisation skills.
  • Excellent professional bearing, highly developed communication and interpersonal skills, and ability to motivate others.
  • History of staff and clinical management.
  • A keen eye for detail, great organisation, and time management skills, as well as an ability to multi-task.
  • Ability to set an example for others (i.e., punctuality, skills, work ethic).
What You'll Bring
  • A passion for delivering exceptional patient care and building strong relationships with clients.
  • Excellent communication and interpersonal skills, with the ability to work effectively with a diverse team.
  • Proven experience in a fast-paced dental environment, with a strong focus on patient care and satisfaction.
  • A keen eye for detail and ability to multitask, with a strong focus on organisation and time management.
  • A commitment to ongoing learning and professional development, with a desire to grow and develop within the role.
Benefits of Joining Bupa
  • Significant Bupa product and service discounts - up to 40% health insurance discount.
  • Paid parental leave.
  • Reward and recognition programs.
  • Over 140 practices Australia-wide - move with us.
  • Growth opportunities such as our Future Leaders Program - accelerate your career with Bupa.
  • Multiple role opportunities.
  • Free car parking or accessible by public transport.
  • Set remuneration bands with regular performance discussions and remuneration reviews.

Bupa is an equal opportunity employer, committed to ensuring equality in recruitment, development, retention, and promotion of staff, and that no-one is disadvantaged based on their gender, cultural background, disability, sexual orientation, or identity, or Aboriginal and Torres Strait Islander heritage.

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