Customer Relationship Specialist

2 days ago

Gold Coast, Queensland, Australia beBeeService Full time $72,000 - $93,000

Key Responsibilities:

  • Qualify customer needs, negotiate expectations and share production timing and inventory availability information.
  • Use systems for detailed records of interactions, enquiries and actions taken.
  • Ensure timely handovers of customer product/delivery elements to transport coordinators.
  • Partner with sales representatives to understand key projects, stakeholders and delivery agreements.
  • Develop effective customer relationships with project stakeholders, track progress and conduct follow-ups as agreed.
  • Keep sales representatives, production planners and despatch offices informed about project status/progress/issues.
  • Create quotes, resolve complaints and follow through on results.
  • Purchase and manage stock levels of re-sale products.
  • Identify business process continuous improvements and contribute to their implementation.

What You Can Expect:

  • A competitive remuneration package.
  • Meaningful responsibilities and exciting challenges.
  • A company that supports your growth and career development.
  • A collaborative and professional team environment.

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