Health Contact Centre Professional

5 days ago


Sydney, New South Wales, Australia beBeeCare Full time $71,816 - $100,941

Job Title: Health Contact Centre Clinician

About the Role

We are seeking a highly skilled and experienced clinician to join our team in the health contact centre at Macquarie Hospital. The successful candidate will be responsible for responding to service requests via various channels, identifying and implementing outcomes to satisfy clients and referrers, and completing encounter requirements.

This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and working in a dynamic environment.

Key Responsibilities
  • Respond to service requests via telephone, email, fax, and mail
  • Identify and implement outcomes to satisfy clients and referrers
  • Complete encounter requirements
Requirements
  • Current AHPRA Division 1 Nurses Registration
  • Demonstrated highly developed active listening, conflict management, and negotiation skills
  • Demonstrated high level of critical thinking and clinical reasoning
  • Demonstrated knowledge and understanding of the Primary and Community Care service sector, General Practice, the community care sector, and the Acute and Sub acute care environments
What You'll Get
  • Fulfilling work environment


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