Guest Relations Ambassador
3 weeks ago
As a Guest Relations Officer at Hyatt, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our guests. Your primary focus will be on the pre-arrival and arrival experience, ensuring that every guest feels welcome and valued.
Key Responsibilities:- Conduct pre-arrival phone calls to confirm guest details and preferences
- Meet and greet guests upon arrival, providing a warm and personalized welcome
- Build relationships with regular guests, long-stay guests, and VIP guests, tailoring their experience to their individual needs
- Follow up on guest requests and feedback, ensuring that every guest feels heard and valued
- Collaborate with other departments to ensure a smooth and efficient guest experience
As a member of the Hyatt team, you will enjoy a range of benefits, including:
- Complimentary and discounted accommodation at over 1,000 Hyatt properties worldwide
- Complimentary duty meals while on shift
- Discounted food and beverage and park club health and day spa treatments
- Discounted onsite car parking
- Employee assistance program, providing free and confidential support for work, health, or life concerns
- Generous paid time off and holiday policies, including paid parental leave and wellbeing leave
- 10% discount with NIB Health insurance
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Guest Relations Ambassador
1 month ago
Melbourne, Victoria, Australia CBRE Full timeUnlock Your Potential with CBREAre you looking for a career that offers flexibility and variety? Do you have a passion for delivering exceptional customer service and working collaboratively with others? We have an exciting opportunity for you to join our team as a Guest Relations Ambassador at CBRE, a global leader in Commercial Real Estate.About the RoleAs...
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Guest Relations Ambassador
2 weeks ago
Melbourne, Victoria, Australia CBRE Full timeUnlock Your Potential with CBREAre you looking for a flexible work arrangement that suits your lifestyle? We have an exciting opportunity for a Guest Relations Ambassador to join our team at CBRE, a global leader in Commercial Real Estate.About the Role:As a Guest Relations Ambassador, you will be the first point of contact for our clients and visitors,...
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Guest Relations Ambassador
1 month ago
Melbourne, Victoria, Australia CBRE Full timeUnlock Your Potential with CBREAre you looking for a career that offers flexibility and variety? Do you want to work with a global leader in commercial real estate? Look no further than CBRE, where we're committed to helping you achieve your goals.The OpportunityAs a Guest Relations Ambassador, you'll be the first point of contact for our clients and...
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Guest Relations Ambassador
4 weeks ago
Melbourne, Victoria, Australia Hyatt Full timeAbout the RoleWe are seeking a highly skilled Guest Relations Officer to join our team at Park Hyatt Melbourne. As a key member of our front desk team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our guests.Key ResponsibilitiesConduct pre-arrival calls to ensure guests' needs are met prior to...
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Guest Relations Ambassador
4 weeks ago
Melbourne, Victoria, Australia Hyatt Full time{"title": "Guest Relations Officer", "description": "About the RoleAs a Guest Relations Officer at Park Hyatt Melbourne, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our guests. Your primary focus will be on the pre-arrival and arrival experience, ensuring that every guest feels welcome and...
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Guest Service Ambassador
3 weeks ago
Melbourne, Victoria, Australia Accor Full timeJob Title: Guest Service AmbassadorJob Summary: We are seeking an experienced Guest Service Ambassador to join our Front Office team at Sofitel Melbourne On Collins. As a key member of our team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide...
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Guest Services Ambassador
2 months ago
Melbourne, Victoria, Australia JLL Full timeAbout the RoleWe are seeking a highly skilled Guest Services Ambassador to join our team at JLL. As the first point of contact for employees and visitors, you will be responsible for providing exceptional customer service and creating a welcoming experience for all.Key ResponsibilitiesManage the booking, setting, and refreshing of client meeting and event...
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Guest Services Ambassador
2 weeks ago
Melbourne, Victoria, Australia JLL Full timeEmpowering Exceptional Guest ExperiencesJLL is committed to delivering authentic service experiences that foster meaningful connections between our clients, their guests, and our team members. As a Guest Services Ambassador, you will play a pivotal role in shaping the first impression of our clients' offices in Richmond. Your warm hospitality and thoughtful...
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Guest Services Ambassador
2 weeks ago
Melbourne, Victoria, Australia JLL Full timeJLL is shaping the future of real estate for a better world.We empower our people to thrive, grow meaningful careers, and find a place where they belong.As a Guest Services Ambassador, you will play a pivotal role in providing authentic service experiences that bond the relationship between JLL, our clients, and their guests.You will be the first point of...
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Guest Services Ambassador
2 months ago
Melbourne, Victoria, Australia The Standard Hotel Full timeAbout The Standard HotelWe're a unique and vibrant hotel that prides itself on delivering exceptional guest experiences. As a Guest Services Ambassador, you'll be the face of our hotel, ensuring that every guest feels welcome and valued.Key ResponsibilitiesDeliver Exceptional Guest ServiceConsider the guest experience in everything you do, always being...
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Guest Services Ambassador
1 week ago
Melbourne, Victoria, Australia JLL Full timeJLL Empowers ExcellenceAt JLL, we're shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We're committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong.Role OverviewThe Guest Services Ambassador...
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Guest Relations Manager
4 weeks ago
Melbourne, Victoria, Australia Hyatt Full timeAbout the RoleThe Assistant Manager will be responsible for overseeing Guest Relations and ensuring the highest standards of customer service are met. This role will build relationships by engaging with guests and focusing on the pre-arrival and arrival experience in accordance with Park Hyatt brand standards.Key ResponsibilitiesBuild relationships by...
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Guest Relations Officer
2 weeks ago
Melbourne, Victoria, Australia Hyatt Full timeAbout the RoleThe Guest Relations Officer plays a vital role in ensuring the highest standards of customer service are met by focusing on the pre-arrival and arrival experience of guests.Responsibilities include:Conducting pre-arrival phone calls to commence the arrival experience and ensure guest needs are met prior to arrivalMeeting, greeting, and speaking...
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Guest Experience Ambassador
4 weeks ago
Melbourne, Victoria, Australia Wyndham Destinations Full timeDeliver Exceptional Guest ExperiencesAt Wyndham Destinations, we're passionate about putting the world on vacation. As a Guest Experience Host, you'll play a vital role in delivering exceptional guest experiences at our Melbourne resort. If you're enthusiastic about customer service and have a passion for delivering outstanding experiences, we'd love to hear...
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Guest Experience Ambassador
1 month ago
Melbourne, Victoria, Australia Wyndham Destinations Full timeDeliver Exceptional Guest ExperiencesAt Wyndham Destinations, we're passionate about putting the world on vacation. As a Guest Experience Host, you'll play a vital role in delivering exceptional experiences for our guests. If you're enthusiastic about customer service and have a passion for delivering outstanding hospitality, we want to hear from you!About...
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Guest Experience Ambassador
1 month ago
Melbourne, Victoria, Australia Wyndham Destinations Full timeDeliver Exceptional Guest ExperiencesAt Wyndham Destinations, we're passionate about putting the world on vacation. As a Guest Experience Host, you'll play a vital role in delivering exceptional experiences for our guests. If you're enthusiastic about customer service and have a passion for delivering outstanding experiences, we'd love to hear from you.About...
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Guest Services Ambassador
2 months ago
Melbourne, Victoria, Australia The Standard Hotel Full timeThe Standard HotelAbout the RoleWe are seeking a highly skilled and experienced Guest Services Agent to join our team at The Standard Hotel in Melbourne. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel welcome and valued throughout their stay.Key...
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Guest Experience Ambassador
4 weeks ago
Melbourne, Victoria, Australia Wyndham Destinations Full timeDeliver Exceptional Guest ExperiencesAt Wyndham Destinations, we're passionate about putting the world on vacation. As a Guest Experience Host, you'll play a vital role in delivering exceptional experiences for our guests. If you're enthusiastic about customer service and have a passion for delivering outstanding experiences, we'd love to hear from you.About...
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Guest Experience Ambassador
2 weeks ago
Melbourne, Victoria, Australia Wyndham Destinations Full timeWe're looking for a Guest Experience Host to join our team at Wyndham Destinations. As a key member of our resort operations team, you'll be responsible for delivering exceptional customer service and creating memorable experiences for our guests.Key Responsibilities:Greet and register owners and guests, ensuring a warm and welcoming arrival...
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Guest Experience Ambassador
3 weeks ago
Melbourne, Victoria, Australia Wyndham Destinations Full timeWe Put the World on VacationAt Wyndham Destinations, our mission is to deliver exceptional experiences for millions of travelers worldwide. Our team of dedicated professionals is passionate about creating unforgettable memories for our guests.Key ResponsibilitiesGreet and register owners and guestsProvide information on local area attractionsComplete all...