Customer Experience Champion

4 days ago

Australia beBeeResponsibility Full time $45,000 - $60,000

Delivering Great Customer Experiences


We're looking for an enthusiastic team member to join our store. As a key part of our team, you will play a vital role in delivering great customer experiences every day.

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Our store is a local convenience liquor store that celebrates our growers, brewers and distillers and loves connecting local people with great local products.

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You'll be the go-to person for customer queries, engaging with customers and enjoying sharing your knowledge about ale, lager, merlot and shiraz.

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The ideal candidate will have excellent communication skills, be able to work at a fast pace, and have a genuine passion for the liquor industry.

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As part of our team, you'll enjoy flexible work arrangements, additional leave, and parental leave entitlements. We invest in our employees' wellbeing and professional development, making us a great place to work.

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Some of the key responsibilities of this role include:

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  • Providing exceptional customer service and ensuring a welcoming shopping experience">
  • Sharing product knowledge with customers and answering their questions">
  • Working as part of a team to achieve sales targets and improve store performance">
  • Maintaining a clean and safe working environment">
  • Completing all tasks and duties as required by management">
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Requirements for the Role:

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To succeed in this role, you'll need:

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  • A current accredited Responsible Service of Alcohol (RSA) qualification">
  • Excellent communication and interpersonal skills">
  • Ability to work at a fast pace and multitask">
  • Genuine passion for the liquor industry and its products">
  • Flexibility to work varying shifts, including evenings and weekends">
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What's in it for You?

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Joining our team means you'll benefit from:

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  • Competitive pay and benefits">
  • Opportunities for career growth and professional development">
  • Flexible work arrangements and work-life balance">
  • Additional leave and parental leave entitlements">
  • Supportive and inclusive workplace culture">
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Key Qualifications:

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- A commitment to providing outstanding customer service

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- Ability to work effectively in a team environment

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- Excellent communication and problem-solving skills

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- Strong time management and organizational skills

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- Passion for the liquor industry and its products

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And don't forget: An accredited RSA certificate is a legal requirement for employment selling liquor in Australia.

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Are you passionate about delivering great customer experiences? Do you enjoy working in a fast-paced retail environment? If so, we'd love to hear from you

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Job ID: 165614 Employment Type: Part-time

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